Create An Account
To create a new account, select “Sign Up”and then enter your information. Once you’ve entered your information select “CONTINUE”.
How do I connect my device?
Bluetooth Required
When prompted, please select ‘Allow’ for the Mella App to use to the Bluetooth of your phone. Your Bluetooth must be enabled for your Mella Pro to connect.
How do I take my pet's temperature using Mella?
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Click the thermometer button once to turn it on
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Allow Bluetooth to connect - the app will tell you when pairing is complete
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Put the thermometer in your pet’s armpit
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Click the button one more time to start measuring
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Watch the temperature go up on the app - the measurement should be done in 10-15 seconds
What is the right placement for measurement?
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Use Mella on any of the pet's 4 legs!
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From a standing perspective, place the thermometer parallel to the leg and up into the armpit
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There is no need to apply additional pressure, although it is helpful for the pet's leg to be closed
How do I connect my practice management system?
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Click on the hamburger icon on the top left corner of the toolbar and select "Workplaces and PiMS".
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Select your workplace and click "Connect PMS" under the "Workplace Integration" section.
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Select your practice management system and enter your login information. This information is provided from your practice management system.
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Once connected your patient information will be integrated with Mella.
Cleaning and cooling off your thermometer
The device is water resistant, but cannot be submerged. Most sterilizing wipes or spray cleaners are effective in cleaning the thermometer. If you need to cool down Mella try waving it in the air or wiping the tip with a cool damp washcloth.
