FAQ

Why do I need Mella Pro when I haven’t had a problem with rectal thermometers before?


Because we all know that temperature taking is the least favorite part of the veterinary exam for everyone in the room. Mella Pro not only upgrades the hardware and technology of the conventional rectal thermometer to be more efficient and reliable, it upgrades the entire experience that comes with it. So your technicians, patients and pet parents will thank you.




Will Mella Pro work with my current software?


Mella works with any cloud-based software including Vetspire, etc.




How long does each measurement option take to read?


  • Rectal: 3-4 seconds
  • Ear: 2.5 seconds
  • Axillary: 8-10 seconds




Does Mella send readings automatically to my computer?


Yes! Just press the button on the Mella thermometer and it will take a temperature and send it to your computer in a matter of seconds.




How sturdy is Mella Pro?


Mella Pro is built to last and be as versatile as the veterinarian using it. So far we haven’t had a single prototype damaged or broken.




How long is the battery life?


Mella Pro lasts for up to 50 uses at a time and only takes 30 seconds to fully re-charge on it’s wireless platform.





Customer Service:

201.977.6411